TERMS & CONDITIONS

CUSTOMER CARE

Your experience when ordering wood from us is extremely important, and we do everything we can to make sure the whole process is easy and informative. Because of the nature of our product, once you have purchased an item on our website we will give you a call to arrange delivery. 

 

This is to ensure that you are present so we can place the large wood sacks in a location that best suits you. This may be your garage, a shed or a wood store. We don't stack the wood for you but we will place the wood sacks in your chosen location as best we can.

If you just purchase kindling or small nets of logs then we will leave them in a secure location. 

WOOD CUTTING INQUIRIES

Our TAJFUN RCA 400 wood processor, will load, cut, split and place your logs all in one go and comes with a loading deck, tractor and operator that is available for hire on a day rate basis. 

Please get in contact with us to discuss how we can help and we will provide you with the quotation of our daily rates.

The wood processor is attached to the back of a tractor and can take up a large amount of space when in operation so please take in consideration that there is enough room to carry out the wood processing. 

​PRIVACY  POLICY

This section informs you of our policies regarding the collection, use and disclosure of Personal Information we receive from users of www.bassingthorpefirewood.com.

 

We use your Personal Information only for providing and improving www.bassingthorpefirewood.com. By using our site, you agree to the collection and use of information in accordance with this policy.

Information Collection And Use

 

While using www.bassingthorpefirewood.com, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to your name.

Communications

 

We may use your Personal Information to contact you with newsletters, marketing or promotional materials but only if you have given us consent by signing up to a newsletter. At anytime you receive an unwanted email from us you can unsubscribe in the bottom of that email. 

Cookies

 

Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer's hard drive.

 

Like many sites, we use "cookies" to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.

Log Data

 

Like many site operators, we collect information that your browser sends whenever you visit www.bassingthorpefirewood.com ("Log Data").

 

This Log Data may include information such as your computer's Internet Protocol ("IP") address, browser type, browser version, the pages of our site that you visit, the time and date of your visit, the time spent on those pages and other statistics.

 

In addition, we may use third party services such as Google Analytics that collect, monitor and analyze this …

PAYMENT METHODS​

- PAYPAL

- Offline Payments (Cash payment on delivery)